Ace365app Terms & Conditions — Complete Guide

The following requirements must be met to open an account with ace365app:

• Age Requirement: You must be at least 18 years old. Minors are not permitted to use ace365app.
• One Account: Only one account is permitted per person, household, device, or IP address.
• Accurate Information: You must provide your real name, date of birth, address, and contact details at the time of registration.
• Account Security: Keep your password confidential. Do not share your account with anyone.
• Account Transfer: Transferring or selling your ace365app account to anyone else is strictly prohibited.

Ace365app reserves the right to verify the identity of any player, especially before processing withdrawals. The KYC process may require the following documents:

• Scanned copy of National ID (NID) or Passport
• Selfie or live photo verification
• Proof of Address (utility bill or bank statement)
• Proof of Payment Method

Withdrawals may be put on hold if KYC verification is not completed. ace365app aims to complete the KYC process within 72 hours.

All financial transactions on ace365app are governed by the following rules:

Regarding Deposits:

• Deposits are generally credited to your account instantly.
• Minimum and maximum deposit limits apply and may vary depending on the payment method.
• Only use payment accounts registered in your own name.
• Deposits can be made via mobile banking and electronic wallets.

Regarding Withdrawals:

• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals must be made using the same method used for the deposit.
• Ace365app may request additional information to verify a withdrawal when necessary.
• Withdrawals cannot be made directly from your bonus balance; wagering requirements must be met first.

The following conditions must be met to qualify for bonuses and promotions on ace365app:

• Wagering Requirements: Each bonus is subject to specific wagering requirements. For example, a 10x wagering requirement means you must wager 10 times the bonus amount.
• Bonus Expiry: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• One Bonus at a Time: Multiple bonuses cannot be active at the same time (unless stated otherwise in the promotion).
• Bonus Usage: Some games may not contribute to bonus wagering. Full details are available on the promotions page.
• Bonus Abuse: ace365app reserves the right to cancel any bonus and suspend any account at its discretion.

The following rules apply when placing bets on ace365app:

• Once a bet has been accepted, it cannot be cancelled (except in certain specified cases).
• Ace365app reserves the right to void bets due to technical issues.
• If a match or event is cancelled, bets will be settled in accordance with ace365app's policy.
• Ace365app may void any bet accepted at clearly incorrect odds.
• Maximum payout limits vary for each game and event.
• Ace365app is not responsible for internet disruptions during live betting.

The following activities are strictly prohibited on ace365app and may result in account termination:

Ace365app takes your personal information seriously. We follow the policies below:

• All your personal information is protected through SSL encryption.
• Ace365app never sells your information to third parties.
• Information may be disclosed to authorities when required by law.
• Anonymised data may be analysed to improve our services.
• For more details, visit our Privacy Policy Read.

Ace365app places the highest priority on responsible gaming. We are committed to the well-being of our players:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits for your account.
• Self-Exclusion: You can self-exclude from ace365app for a specified period whenever needed.
• Age Verification: ace365app strictly enforces an 18+ policy.
• Support: Our support team is ready to assist with problem gambling concerns.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit page.

Ace365app reserves the right to change, amend, or update these Terms & Conditions at any time. When changes are made:

• For significant changes, ace365app will send a notice to your registered email address.
• Continued use of ace365app after any changes have been made will be considered acceptance of the updated terms.
• New terms take effect from the date they are published.
• Visit this page regularly to stay informed about the latest updates.